Do you have any questions?

Contact info:

1-708-834-4899

Submit a form and allow 1-2 business days for a response.

If I'm in chicago already, can i just pick up my order?"

Yes, please email KenScentuals@gmaill.com. AND also press Pickup from KEnScentuals in checkout.
Do all of your products include nutbased ingrediants?

Yes. Even though everything is organic most of our olis are nut based. However in ths notes you CAN request different and if it's within means an adjustment can be made for you. Please email KenScentuals@gmail.com for more information.
Can I return for a refund? If so how?

If you are not 100% satisfied with your purchase, you can return the product and get a full refund or exchange the product for another one, be it similar or not. You can return a product for up to 10 days from the date you purchesed it. Any product you return must be in the same condition you recieved it and in it's original packaging. Please retain e-reciept. *Fill out the form on the refunds page and we will reach out within 3-5 business days.
Why is there a different color to my product then the last time I ordered?

becyase natural and certified organic ingredients may vary in color and consistency. if irritation occurs discontinue use.

FAQ